Reference

What You Agree to When You Use butona55

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and your access to the butona55 lobby — available where local law and eligible regions permit.

Applies to all account activityCovers DANA, OVO, GoPay wallet useRegion and eligibility dependentUpdated terms take effect on noticeContact support for any clause questions
butona55 What You Agree to When You Use butona55
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles those requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help centre linked in the footer.

Team online

Live Chat

Open your account dashboard and tap the chat icon. A support agent will pick up your terms question and walk through the relevant clause with you.

Email Support

Send a detailed message via the email address listed in our help centre. Include your account ID so we can pull up the right account context quickly.

Help Centre

The help centre in the site footer holds a searchable list of policy articles. Start there for quick answers on wallet rules, account eligibility, and closure steps.

HOW WE HANDLE THIS

Account Security and Policy Transparency

We keep these terms consistent with how the platform actually works — payment flows, account verification, and data handling all follow what is written here. No clause is hidden or buried. When something changes, we notify you through your registered contact before the new version takes effect.

Account Data Handling

Your personal details and wallet information — including linked DANA, OVO, or GoPay accounts — are stored securely and used only for the purposes stated in these terms and our privacy notice.

Withdrawal Verification

Before any withdrawal is processed, we verify that the destination wallet matches the one registered to your account. This step protects your balance and is outlined clearly in the terms.

Cookie and Session Policy

We use session cookies to keep your account active across browser and mobile access. Cookie use is governed by these terms; you can manage preferences through your browser or the app settings.

Requesting Changes or Closure

To update your registered wallet, change account details, or request full account closure, contact support via live chat or email. We action verified requests within the timeframe set out in the terms.

Answers to Common Terms Questions

These are the questions we hear most often about how these terms work in practice — covering wallet rules, account access, changes to the policy, and what happens if you disagree with an update.

Yes. Any deposit or withdrawal routed through DANA, OVO, or GoPay falls under these terms. Your e-wallet provider's own conditions also apply to the transaction on their side.

We publish the updated version on this page and notify you through your registered contact. Continued account use after the update counts as acceptance of the revised terms.

Yes. Reach our support team via live chat or email with your account ID and the specific clause you're querying. We'll review and respond based on the current published version.

Where a promotion or game feature carries its own conditions, those are posted alongside the offer. If they conflict with this document, the specific notice applies only to that feature.

Contact support before the update takes effect. We'll process your closure request and confirm the steps needed to withdraw any remaining balance from your registered wallet.

Access depends on local law and whether your region is among the eligible areas. We recommend checking current availability for your location before opening or continuing to use an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.