Reference

What Applies When You Use butona55

These legal conditions set out how your account operates, what we expect from you, and what you can expect from us — covering eligibility, wallet transactions through DANA, OVO, and GoPay, and how disputes are handled.

Account Eligibility TermsWallet & Payment ConditionsDANA, OVO, GoPay ScopeJurisdiction DisclosurePolicy Change Notice

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DATA AND ACCOUNT HANDLING

How We Manage Your Data and Account Security

Your account data and transaction history are handled under defined retention and security practices. Here is what that means in practical terms across four areas — data storage, cookie use, account security, and your right to request changes.

Data Retention We keep account and transaction records for the period required under applicable regulations. Wallet transaction data from DANA, OVO, and GoPay is retained for reconciliation and dispute resolution.

Cookie Policy We use session cookies to maintain your login state across browser and mobile access. Preference cookies remember your lobby settings. You can adjust cookie permissions in your browser at any time.

Account Security Login sessions use OTP verification tied to your registered mobile number. If you access from a new device, a verification step fires before the lobby opens — this is by design, not an error.

Requesting Changes To update your registered name, linked wallet, or contact details, submit a request via live chat or email with supporting identity documentation. Changes are reviewed before being applied.

How Our Legal Conditions Are Structured

butona55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal framework covers three areas you need to know before using any part of the platform. First, account eligibility: you must be of legal age in your jurisdiction and accessing from a region where online gaming activity is permitted under local law. We do not

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determine local legality on your behalf — that responsibility sits with you. Second, wallet use: when you transact via DANA, OVO, or GoPay, you agree that the account name on the wallet must match your registered account details. Mismatches may result in a hold on the
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transaction pending identity verification. Third, access and content: certain game categories, sportsbook markets, and promotional conditions may be restricted by region or device. If a feature is unavailable in your session, it is likely region-controlled, not a technical error. All policy updates are published here first.
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We do not send retroactive legal changes by email without also updating this page. If you continue using the platform after a revision is posted, that constitutes acceptance of the revised terms. Questions about specific conditions? Use the live chat channel or reach the account team
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directly — contact paths are in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If something in these terms is unclear, or if you need to raise a legal question about your account or a transaction, we have three contact paths available. Each one connects you to the account team directly — no automated deflection. For wallet disputes involving DANA, OVO, or GoPay transactions, include your transaction reference number in the first message so we can pull the record without back-and-forth.

Common Legal Questions from Our Account Holders

These are the questions our account team handles most often on legal and policy matters. If yours is not here, the live chat channel on butona55 is the fastest path to a direct answer.

You are. Availability depends on local law and eligible regions. We operate where permitted, but confirming legality in your specific location is your own responsibility before you open an account.

Transactions with a name mismatch are placed on hold pending verification. Contact the account team via live chat with your transaction reference to resolve it quickly.

Yes. Submit a data access request through email support, including your account ID and registered email. We will confirm receipt and respond within the timeframe required by applicable policy.

We publish all revisions on this page before they take effect. Continuing to use the platform after a revision is posted means you accept the updated terms. We do not rely on email alone.

Yes. Certain categories including specific sportsbook markets may be restricted depending on your region and local law. If a section is unavailable in your session, it is a region control, not a technical fault.

Send a closure or deletion request via email or live chat with your account ID. We confirm identity first, then process the request and notify you when it is complete.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Applies When You Use butona55

How We Manage Your Data and Account Security

Reach Us for Policy and Account Questions

Common Legal Questions from Our Account Holders

01 Who is responsible for checking if online gaming is legal in my area?

02 What happens if my DANA or OVO wallet name does not match my account?

03 Can I request a copy of the data butona55 holds on my account?

04 How will I know if the legal terms have changed?

05 Are there game or sportsbook categories that are legally restricted by region?

06 How do I close my account or request deletion of my data?

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