Reference

How butona55 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account, process your payments through DANA, OVO, or GoPay, and keep your session secure across devices.

Account data protectedDANA, OVO, GoPay wallet details securedYour rights, clearly statedData never sold to third partiesContact us to update or remove data

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What We Collect and Why We Use It

butona55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you create an account — your name, email address, phone number, and the e-wallet details you link for transactions via DANA, OVO, or GoPay. We also collect session data automatically: device type, browser, IP address, and pages you

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visit. This session data helps us detect unusual login patterns and keep your account from being accessed without your knowledge. Payment references from DANA, OVO, and GoPay are stored only long enough to verify a transaction and resolve disputes; we do not retain full wallet credentials
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on our servers. Where you access butona55 from Jakarta, Surabaya, or anywhere else in Indonesia, the same data rules apply — your data is not treated differently based on location. We do not sell, rent, or trade your personal data to advertisers or unrelated third parties.
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Data shared with payment processors is limited to what those processors require to complete your transaction. Availability of our services depends on local law and eligible regions, and data handling practices follow that same boundary. If you want to know exactly what data we hold about
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your account, you can request a summary through our support channel at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security is not a one-time setup for us — it is part of how the platform runs day to day. From the moment you log in with your OTP to the point where a GoPay withdrawal is confirmed, each step involves checks that protect your account data. Here is how the four key areas work in practice.

Cookies and Browsing Data

We use cookies to keep your session active and remember preferences like language and last-visited lobby. You can clear cookies through your browser settings, though some features may reset when you do.

Account Security and Login

Every login triggers an OTP check to your registered phone number. If a login attempt comes from an unrecognised device, we flag it before access is granted — your account history stays intact.

Data Retention Policy

We keep transaction records, including DANA and OVO payment references, for as long as required to resolve disputes and comply with applicable regulations. When retention is no longer necessary, records are deleted.

Requesting Data Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account information. Submit the request via live chat or email and we will confirm the outcome.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct something on your account, or need to request deletion of your personal information, our support team can handle it directly. Reach out through live chat, email, or the in-account help form — whichever fits your situation. We aim to respond to all privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request as soon as it comes in.

Live Chat Start a chat session from any page on butona55. Describe your privacy request and our team will pull your account record and respond directly in the same thread.

Email Support Send your privacy request to our support email with your registered account details. We confirm receipt and follow up with the outcome of your request.

In-Account Help Form Log in, go to your account settings, and open the Help section. Submit a privacy request form there — it routes directly to the team handling data inquiries.

Common Questions About Your Data Rights

These are the questions we hear most often from people reviewing this policy. Each answer covers a specific part of how we handle your information — from what we store to how you get it removed.

We store your name, email, phone number, device and session data, and payment references from DANA, OVO, or GoPay. We do not store full wallet credentials or card numbers on our servers.

Wallet references are shared only with the relevant payment processor to complete your transaction. No advertiser or unrelated third party receives your payment details from us.

Contact our support team via live chat or the in-account help form. Provide your registered email, and we will compile and send a summary of your account data to you.

Yes. Submit a deletion request through live chat or email support. We will process it in line with our retention obligations and confirm once your data has been removed.

Transaction records, including GoPay and OVO payment references, are kept only as long as needed for dispute resolution and regulatory compliance. Once that period passes, they are deleted.

Yes — the same policy applies whether you access from Jakarta, Surabaya or elsewhere in Indonesia. Service availability depends on local law and eligible regions, and data handling follows that same scope.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPiala Presiden Match Bet InfoButona55 Glossary

How butona55 Handles Your Personal Data

How We Protect and Manage Your Information

Cookies and Browsing Data

Account Security and Login

Data Retention Policy

Requesting Data Changes

How to Reach Us About Your Privacy

Common Questions About Your Data Rights

01 What personal data does butona55 actually store about me?

02 Is my DANA, OVO, or GoPay wallet information shared with anyone?

03 How do I request a copy of all data butona55 holds on my account?

04 Can I ask butona55 to delete my personal information?

05 How long does butona55 keep my transaction history?

06 Does this privacy policy apply wherever I access butona55 in Indonesia?

Privacy Policy

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